Hengku Shoe Factory
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Wholesale FAQ

Everything importers and bulk buyers usually ask before their first order. If your question is not here, message us on WhatsApp — we reply with stock, price and shipping details.

What is your minimum order quantity (MOQ)?

MOQ starts from 1 pair per style and colour, so you can test a style before committing to a larger order. The minimum applies per style and colour, not to the order as a whole.

Are the catalogue prices factory-direct?

Yes — you buy straight from our factory, with no trading company in between. Every price in the catalogue is our factory-direct wholesale price per pair. Send us the styles and quantities you need on WhatsApp and we will quote for your order size.

Can I mix styles and colours in one order?

Yes. You can mix different styles, colours and quantities freely in the same order — the 1-pair minimum applies per style and colour, not to the whole order.

How many styles and colours can I choose from?

The catalogue currently lists 164 styles in 25 colourways, covering sneakers, boots, canvas shoes, children’s shoes, and women’s and men’s styles. New designs are added regularly.

Are the shoes in stock, or made to order?

Nearly the whole catalogue is in stock and ready to ship — any style marked "Out of stock" on its product page is the exception. When you inquire we confirm current availability for your exact styles and quantities.

Do you ship worldwide?

Yes, we ship worldwide. Tell us your destination country or port on WhatsApp and we will confirm the shipping options and cost for your order.

How do I request a quotation or place an order?

Tap "Inquire on WhatsApp" on any product and send us the style, colour and quantity you need — we reply with stock, price and shipping details. You can also reach us by email.

What payment methods do you accept?

Payment terms are confirmed per order. Tell us how you normally pay — bank transfer, letter of credit or another method — when you inquire, and we will confirm what works for your order and country.

How long will my order take?

In-stock styles are packed and handed to the carrier once your order is confirmed. Transit time depends on the shipping method and destination — tell us where it is going and we will give you a realistic timeline before you commit.

Can I order a sample first?

Yes. Because the minimum is 1 pair, you can order a single pair of any style first to check quality, sizing and finishing before placing a larger order.

Can you produce our own design or logo?

We are a shoe factory. If you have your own design or logo, send us the sketch or a reference sample on WhatsApp and we will confirm whether we can produce it, and at what unit price.

Do you offer private label or custom packaging?

Tell us what you need — your own logo, labelling or retail packaging — together with the quantity, and we will confirm what we can do at that volume and what it costs.

What sizes are available?

Size availability varies by style. Send us the style you are interested in and the sizes you need, and we will confirm what we have in stock.

Still have a question?

Send us the style, colour and quantity you need on WhatsApp or by email — we reply with stock, price and shipping details.

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